Orders can be changed, but only if the items haven't shipped yet. We usually ship all orders within 2 business days. Please contact our customer support with your request + order # immediately to attempt a change.
Absolutely! All traffic on WhatCase is fully encrypted with a 128 bit SSL certificate. WhatCase is hosted by Shopify whose e-commerce hosting and software is Level 1 PCI compliant. Additionally, WhatCase is being checked constantly by McAfee Secure (see the interactive logo in the bottom right corner)
All orders are shipped within 48 hours (except for Sundays, our shipping minions need some rest). During seasonal spikes such as Black Friday or Christmas, we may need up to 96 hours to get your package on the way, but we always do our best to be as fast as possible.